Support

Need help? Reach out to our support team and we'll get back to you as soon as possible.

Email Support

For general questions, billing, and technical issues:

support@grayn.ai

Response Times

• Critical (service completely unavailable) — within 2 hours during business hours
• Major (significant feature degradation) — within 8 hours during business hours
• General queries — within 1 business day

Other Contacts

• General enquiries: hello@grayn.ai
• Data deletion requests: hello@grayn.ai with subject "Data Deletion Request"
• GDPR / DPA enquiries: hello@grayn.ai